Recent #customer support news in the semiconductor industry

Corsair says audible clicking noise from its PSU is completely safe — will give you a new one anyway

➀ Corsair confirmed that the clicking noise in its RMe series power supplies (PSUs) is safe but offers free replacements for affected users;

➁ The issue stems from resonant frequency modulation in the PSU's design, resolved in new shipments;

➂ Despite fixes, the RM1000e model falls short of top-tier recommendations due to mid-tier components and pricing.

kitguru

3 months ago

MindsEye devs promise optimisations and fixes amid refund requests

➀ The MindsEye launch faced delays and issues, prompting Sony to offer refunds for the PS5 version. ➁ The developers, Build a Rocket Boy, have apologized and promised fixes and optimizations. ➂ The studio plans to improve performance, fix bugs, and address other issues like missing DLC.

Game Development customer support

kitguru

6 months ago

Stormforce promises quality control improvements in statement to KitGuru

➀ Stormforce acknowledges the quality control issues with their Prism 1089 prebuilt gaming desktop; ➁ They apologize and assure customers that the issues are not related to component quality; ➂ Stormforce is committed to rectifying the mistakes and improving their quality control processes.

Quality Control customer support

hothardware

about 1 year ago

Google Confirms Factory Resets Are Bricking Some Pixel Phones, Fix Incoming

1. Google has acknowledged that factory resets on some Pixel 6 series phones are causing them to become unusable. 2. The issue is related to the latest OTA update and affects Pixel 6, Pixel 6 Pro, and Pixel 6a models. 3. Google is working on a fix and has provided temporary workarounds for affected users.

Software Update customer support smartphones